Altum Health is a department within the University Health Network offering medical treatment and rehabilitation to workers with workplace-related musculoskeletal disorders and injuries. In conjunction with the rest of UHN, Altum aims to provide insightful, patient-oriented services with the high quality of healthcare-associated with UHN and the shortest time to return to work as possible. Altum takes advantage of being a part of UHN by providing the quickest, most effective connections to patients. A patient will be assessed and directed to the appropriate physician as quickly as possible, without unnecessary, intermediary visits. From the physician, the patient can then be directed to the next appropriate steps including, but not limited to, surgery, physiotherapy, or rehabilitation through UHN.
The vision may have been effective and efficient; however, the system Altum Health had in place could not keep up with this vision. Prior to using DADOS, Altum would mail out the forms to be filled by the patients. These forms were then faxed back, and then subsequently faxed around to the various departments within UHN. Ultimately, the completed forms would be manually entered into an excel spreadsheet and stored at that collection centre. If a researcher needed that information, it had to be sent back and forth between the different locations. This whole process took a long time and made it very difficult to track specific studies.